North Coast Tafe NSW

Certificate II in Information and Cultural Services


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This entry-level certificate gives you essential knowledge and skills for starting a career in library and information services.

  • $2,500*

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*Verified June 23, 2017. Prices and fees are advertised by the provider and may be estimates only. Prices and fees can vary or change. Please check with the provider before enrolling. To learn more, read our editorial policy.

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How it works

Entry Requirements
Nationally recognised under the Australian Qualifications Framework.
Coursework, assessment
Payment Terms
Payment plans are available. They generally require a 25% deposit.

Course Overview

By completing this qualification successfully you’ll acquire skills and knowledge that prepare you for employment in one of the roles listed below.
  • Library Assistant
  • Cultural Services Customer Service Officer

Course Content

To obtain a Certificate II in Information and Cultural Services with North Coast Tafe NSW, you’ll need to complete some or all of the following units of study successfully. Units may vary or change so check with the provider before enrolling.

A total of 10 Study Units must be completed to attain this qualification.

Core Units

5 Core Units must be completed to attain this qualification.

  • Deliver a service to customers

  • Contribute to health and safety of self and others

  • Work effectively with others

  • Develop and apply knowledge of information and cultural services organisations

  • Operate application software packages

Elective Units

5 Elective Units must be completed to attain this qualification.

Elective Units for this course and provider may be changing. Check with provider before enrolling.

Course Provider

North Coast TAFE is part of TAFE NSW and is one of the largest regional training providers in Australia. It has over 45,000 students enrol per year into nationally recognised courses and training. It's purpose is providing high quality, personalised vocational education and training to build prosperity, sustainability and innovation.

It has campuses in Ballina, Casino, Coffs Harbour, Grafton, Great Lakes, Kempsey, Kingscliff, Lismore, Macksville, Maclean, Murwillumbah, Port Macquarie, Taree, Wauchope, Wollongbar

Provider Type

No Restrictions