Editorial Policy

Compare Learning is proud to be the independent voice in education and training in Australia

Our main purpose is giving students everything they need to research their study options easily and make informed choices about the best training options for their needs.

In doing so, we strive for transparency, independence, accuracy and honesty. No matter what the commercial considerations are, we never allow advertising or external commercial interests to undermine these guiding principles.

Guiding Philosophy

When creating editorial, we take time to look below the surface of what an education and training provider is saying to students and disclose all the essential facts with fairness and impartiality. For example, if we identify hidden costs associated with a course, we make the effort to calculate and publish those costs with the course price, even if the training provider omits to do so.

Because of this strong editorial stance, we’re equally committed to addressing complaints about data quality promptly and respectfully.

Feedback mechanisms on the site give education and training providers the immediate ability to query editorial content. If a complaint is deemed in error, that error will always be corrected within 24 hours of receipt.

Compare Learning staff will avoid participating in arrangements that compromise or could be perceived as compromising their integrity. And if publishing advertorial content, we’ll clearly identify said content as advertorial content.

Who we publish

While we don’t compare every course and training provider on the market, we’re working to expand our range of courses as much as possible within the constraints of providing consistently impartial and accurate information on vocational and higher education.

We strive to treat all education and training providers equally.

As national publishers, we use a six-point performance-based approach to how we list RTO’s and their courses on Compare Learning.

  1. Quality

    Where possible, we only list providers with at least a 40 per cent academic pass rate, from enrolment through to completion. If an RTO has a track record of misleading conduct, or has a poor academic record, we may choose to omit them from our directory as a listing on Compare Learning at our discretion.

  2. Stability

    If we identify that a provider is constantly changing its management structure or appears to be in financial difficulty, and may pose a risk to student course completion, we may choose to omit them from our directory as a listing on Compare Learning at our discretion.

  3. Capability

    If we identify systematic confusion around information for courses and training packages within a provider’s marketing materials, we may choose to omit them from our directory as a listing on Compare Learning at our discretion.

  4. Student advocacy

    To be eligible for listing on Compare Learning, every education and training provider must provide feed-back mechanisms including cancellation and refund policies to ensure said students aren’t financially disadvantaged during their studies.

  5. Integrity

    If we identify an education and training provider making misleading representations or consistently using high pressure sales techniques on students, we may choose to omit them from our directory as a listing on Compare Learning at our discretion.

  6. Choice

    We aim to provide value to all Australians across the country and work hard to develop a mix of courses for every budget, academic ability and geographic area across Australia. This means we list a diverse mix of education and training providers where possible, and represent them on an equal footing, from large government organisations through to community or faith-based training organisations and smaller boutique training providers.

If any education and training provider feels they deserve listing or would like to appeal their listing status, they’re welcome to submit a request for inclusion electronically to [email protected].

We aspire to respond to all enquiries from education and training providers within 24 hours of receiving an enquiry.

Fees and Charges

Education and training providers often levy additional fees and charges (in addition to the advertised price of a course) increasing the overall cost of study for students.

Where possible, additional fees and charges are published by Compare Learning in an attempt to most accurately represent the true cost of a course to our users.

Often, a complete set of fees is not available from the provider, and other hidden costs may apply in addition to fees and charges published on Compare Learning. This could be because material fees may vary and be hard for the provider to establish.

Therefore, where fees and charges are published, Compare Learning isn’t claiming to represent a complete set of costs as they apply to a course, just our best estimate based on the providers published information.

How fees and charges are published on product pages:

  • When fees and charges aren’t available (and may or may not apply):

    Compare Learning publishes the following notice ‘Additional fees may apply’.

  • When fees are charged but included in the price of the course:

    Compare Learning publishes the following notice “Price includes all known fees”.

  • When a provider publishes a course price including fees and shows the value of fees included in the total price:

    Compare Learning publishes the course price minus the cost of the fees detailed as well as the aggregate of the fees plus the breakdown of fees separately.

  • When fees and charges are available:

    Compare Learning publishes all available information in the categories of materials fees, amenities fees and other fees.

    • The value of all fees are combined and published as one aggregate charge for ‘fees’ on the course page next to the course price.
    • To provide greater understanding of how a provider determines their fees, individual values for material, amenities and other fees are published separately under this aggregate price, accessed via ‘reveal’ functionality.
    • Only fees that are charged by and paid directly to the education and training provider will be published.
    • If the fees are presented as two or more figures in a range, the highest figure in the range is published in every case, irrespective of provider.
    • Fees and charges are advertised by the provider and may be indicative or estimates only.
    • The cost of fees and charges can vary depending on personal circumstances.
    • Additional concessions or discounts may apply in some circumstances.
    • Fees and course information can change — always check with the provider before enrolling.

Definition of fees & charges

  • Material Fees

    Material fees are for items required to complete the course (medical equipment for a nursing diploma) and may include consumables/perishables (subscription, fabric for dressmaking)

  • Amenities Fees

    Amenities fees are typically for services and amenities provided on campus (WiFi, sports clubs, cafeteria)

  • Other Fees

    This is a catch all for all other miscellaneous fees and can include enrolment fees, application fees and student support fees

  • Tuition Fees

    Typically the course price includes tuition fees.