Diploma of Community Services


Study Online

This diploma qualification delivers skills for advocacy and managing clients as well as working in a supervisory capacity to create and run community programs.

There are multiple ways to study Diploma of Community Services with TAFE Now

  • $4,970*

  • Compare

  • Gov. subsidised (NSW)

    Additional fees may apply

    • Start
    • Duration
    • Delivery
  • Online

    • Anytime

    • Self paced (2 years)

    • Online

    Online Self paced (2 years)

  • $7,500*

  • Compare

  • Full price

    Additional fees may apply

    • Start
    • Duration
    • Delivery
  • Online

    • Anytime

    • Self paced (2 years)

    • Online

    Online Self paced (2 years)

*Verified March 3, 2017. Prices and fees are advertised by the provider and may be estimates only. Prices and fees can vary or change. Please check with the provider before enrolling. To learn more, read our editorial policy.

Editorial Policy Submit a Correction

How it works

Entry Requirements
Police check, Working with children

One, some or all of these entry requirements must be met. Check with the provider before enrolling.

Nationally recognised under the Australian Qualifications Framework.
Coursework, assessment
Work Placement
100 hours

Course Overview

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.

  • Aboriginal Housing Worker
  • Aboriginal Neighbourhood House Coordinator
  • Assistant Community Services Worker
  • Assistant Community Worker
  • Care Team Leader
  • Case Coordinator (Community Services)
  • Case Coordinator (Disability)
  • Community Access Coordinator
  • Community Care Manager
  • Community Development Worker for Social Housing
  • Community Housing Resources Worker
  • Community Housing Worker
  • Community Program Coordinator
  • Community Services Coordinator
  • Community Work Coordinator
  • Community Worker
  • Coordinator of Volunteer Work
  • Disability Team Leader
  • Early Intervention Worker
  • Family Services Coordinator
  • Family Support Worker
  • Housing Assistant
  • Housing Manager
  • Pastoral Care Counsellor
  • Pastoral Care Worker
  • Senior Youth Worker
  • Support Facilitator (Community Services)
  • Support Facilitator (Disability)
  • Team Leader
  • Welfare Support Worker
  • Youth Housing Support Worker
  • Community Recreation Coordinator

Course Content

To obtain a Diploma of Community Services with TAFE Now, you’ll need to complete some or all of the following units of study successfully. Units may vary or change so check with the provider before enrolling.

A total of 16 Study Units must be completed to attain this qualification.

Core Units

8 Core Units must be completed to attain this qualification.

  • Develop and implement service programs

  • Develop workplace communication strategies

  • Analyse impacts of sociological factors on clients in community work and services

  • Manage and promote diversity

  • Manage legal and ethical compliance

  • Facilitate workplace debriefing and support processes

  • Reflect on and improve own professional practice

  • Manage work health and safety

Elective Units

8 Elective Units must be completed to attain this qualification.

  • Assess co-existing needs

  • Recognise and respond to crisis situations

  • Provide first point of contact

  • Develop, facilitate and review all aspects of case management

  • Provide person-centred services to people with disability with complex needs

  • Plan and conduct group activities

  • Coordinate client directed services

  • Develop and maintain networks and collaborative partnerships

  • Manage own work and learning

Course Provider

TAFE Now has 16 campuses and 2500 staff. North Coast TAFE, having been shaped by the communities it has served since 1928, created TAFEnow in 2012 to enable students to study whenever and wherever. While our home is a 700 kilometre stretch of hinterland from Great Lakes in the south, to Kingscliff (near the Queensland border) in the north we are fast building a solid reputation, nationally and globally, for our online and flexible delivery options.

Provider Type

No Restrictions