Open Training & Education Network

Certificate III in Individual Support


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Learn how to deliver a personalised care plan with confidence in a range of support settings, from ageing through to disability.

There are multiple ways to study Certificate III in Individual Support with Open Training & Education Network

  • $1,450*

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  • Gov. subsidised (NSW)

    Additional fees may apply

    • Start
    • Duration
    • Delivery
  • Online

    • Anytime

    • Self paced

    • Online

    Online Self paced

  • $6,100*

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  • Full price

    Additional fees may apply

    • Start
    • Duration
    • Delivery
  • Online

    • Anytime

    • Self paced

    • Online

    Online Self paced

*Verified June 23, 2017. Prices and fees are advertised by the provider and may be estimates only. Prices and fees can vary or change. Please check with the provider before enrolling. To learn more, read our editorial policy.

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How it works

Entry Requirements
Nationally recognised under the Australian Qualifications Framework.
Coursework, assessment
Work Placement
120 hours

Course Overview

This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason.

Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

Two specialisations are completed for the award of this qualification - Certificate III in Individual Support (Ageing, Home and Community).

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.


If you are seeking to enrol in a First Aid unit of competency you are advised that to complete the unit you must be able to perform basic life support skills, for example control bleeding and perform cardiopulmonary resuscitation (CPR). If you have a disability that would prevent you from performing required basic life support skills you are advised that you will not be able to achieve the unit of competency.

  • Accommodation Support Worker
  • Care Service Employee
  • Care Worker
  • Client Assistant
  • Community Access Coordinator
  • Community House Worker
  • Disability Service Officer
  • Family Support Worker
  • Field Officer (Community Services)
  • Food Services Deliverer
  • In Home Respite Worker
  • Nurse’s Aide
  • Residential Care Worker
  • Residential Support Worker
  • School Support Officer (Disability)
  • Senior Personal Care Assistant
  • Transport Support Worker
  • Home care assistant
  • Care assistant
  • Residential aide
  • Planned activity assistant
  • Community care worker

Course Content

To obtain a Certificate III in Individual Support with Open Training & Education Network, you’ll need to complete some or all of the following units of study successfully. Units may vary or change so check with the provider before enrolling.

A total of 13 Study Units must be completed to attain this qualification.

Core Units

7 Core Units must be completed to attain this qualification.

  • Provide individualised support

  • Support independence and wellbeing

  • Communicate and work in health or community services

  • Work with diverse people

  • Work legally and ethically

  • Recognise healthy body systems

  • Follow safe work practices for direct client care

Elective Units

6 Elective Units must be completed to attain this qualification.

  • Facilitate the interests and rights of clients

  • Facilitate the empowerment of older people

  • Provide support to people living with dementia

  • Meet personal support needs

  • Support relationships with carers and families

  • Provide home and community support services

  • Deliver care services using a palliative approach

Course Provider

OTEN is part of the award winning TAFE NSW - Western Sydney Institute, national winner of the 2010 Large Training Provider and 2011 Skills for Sustainability at the Australian Training Awards. We offer world-class distance education services and products to more than

Provider Type

No Restrictions