This certificate is the first step in a career working as a support officer or contact officer in a community services role.
Additional fees may apply
Self paced (12 months)
Blended Self paced (12 months)
- Entry Requirements
- Nationally recognised under the Australian Qualifications Framework.
- Coursework, assessment
- Assistant Community Services Worker
- Care Service Employee
- Care Worker
- Community Services Contact Officer
- Customer Service Staff (Community Services)
- Home Helper
- Night Patrol Worker
- Support Worker (Community Services)
- Personal care giver
- Personal care worker
- Personal care assistant
- Reception front desk staff
To obtain a Certificate II in Community Services with Kirana Colleges, you’ll need to complete some or all of the following units of study successfully. Units may vary or change so check with the provider before enrolling.
A total of 9 Study Units must be completed to attain this qualification.
5 Core Units must be completed to attain this qualification.
Organise and complete daily work activities
Provide first point of contact
Communicate and work in health or community services
Work with diverse people
Participate in workplace health and safety
4 Elective Units must be completed to attain this qualification.
Deliver a service to customers
Respond effectively to behaviours of concern
Work within a community development framework
Comply with infection prevention and control policies and procedures
- Provider Type