TAFE Queensland East Coast

Certificate IV in Business Administration


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This starter qualification is perfect for anyone wanting an entry level role in a business environment with solid knowledge of back office administration processes and technologies.

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  • Full price

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    • Start
    • Duration
    • Delivery
  • Online

    • May 22, 2017

    • Self paced (12 months)

    • Online

    Online Self paced (12 months)

*Verified June 23, 2017. Prices and fees are advertised by the provider and may be estimates only. Prices and fees can vary or change. Please check with the provider before enrolling. To learn more, read our editorial policy.

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How it works

Entry Requirements
Year 10, Certificate III or higher, Computer and internet access

One, some or all of these entry requirements must be met. Check with the provider before enrolling.

Nationally recognised under the Australian Qualifications Framework.
Coursework, assessment

Course Overview

One of the largest occupational groups in Australia is the administrative workforce.

The Certificate IV in Business Administration is your gateway into an administration career with plenty of room for you to grow! This program is designed to develop high-level administrative skills that align with the skill sets sought after by industry employers.

You'll learn about designing and developing business documents including complex Word, Excel and Publisher documents, customer service and organisational skills. This program is for people aspiring to operate as skilled office administration workers who provide technical advice and administrative support to a work team.

On successful completion you will be job-ready to immediately launch your administration career. Students may enrol into individual units to meet their individual needs without necessarily completing the whole qualification.

  • Accounts Supervisor
  • Administration Officer (Local Government)
  • Board Secretary
  • Business Administration Officer (Local Government)
  • Executive Assistant
  • Office Administrator
  • Office Supervisor (Local Government)
  • Personal Assistant
  • Project Assistant
  • Senior Clinical Coder
  • Strata Managing Agent
  • Waste Management Administrative Supervisor

Course Content

To obtain a Certificate IV in Business Administration with TAFE Queensland East Coast, you’ll need to complete some or all of the following units of study successfully. Units may vary or change so check with the provider before enrolling.

A total of 10 Study Units must be completed to attain this qualification.

Core Units

There are no Core Units for this qualification.

Elective Units

10 Elective Units must be completed to attain this qualification.

  • Organise meetings

  • Organise business travel

  • Address customer needs

  • Implement workplace information system

  • Design databases

  • Create and use databases

  • Produce spreadsheets

  • Design and develop complex text documents

  • Develop and use complex spreadsheets

  • Produce complex desktop published documents

  • Lead effective workplace relationships

  • Develop teams and individuals

  • Implement operational plan

  • Implement and monitor WHS policies, procedures and programs to meet legislative requirements

  • Develop work priorities

  • Write complex documents

Course Provider

TAFE Queensland East Coast is the premier provider of vocational education and training and the largest in the Sunshine Coast and Wide Bay region with seven campuses and over 20,000 enrolments annually.

TAFE Queensland East Coast is the result of an amalgamation between Sunshine Coast TAFE and Wide Bay TAFE. By harnessing the strong reputation each of these Institutes had in their communities for providing exceptional training and education we are able to improve education and training to the region as a collaborative force.

Provider Type

No Restrictions